Delivery Process & Timing: Instant 1–5 min, Manual 10–30 min

"How long until it arrives?" is the most-asked question. This page explains both delivery modes and their timing, so you know what to expect before paying.

Instant delivery

How it works: products marked "instant delivery" have stock reserved for your order number at checkout; once payment succeeds, the system issues the card key to your order page — no humans, 24/7.

Timing: visible within 1–5 minutes after payment; rare callback delays resolve within minutes.

Format: card keys / activation codes / account info, listed on the order page with one-tap copy.

Manual processing

How it works: products marked "manual" (mostly concierge top-ups) enter a queue after payment; staff top up via the official channel using the account you provided.

Timing: usually 10–30 minutes; peak or late-night orders may slip. Chase via ticket after 30 minutes.

Progress: live status on the order page; you get notified on completion.

Order lifecycle

Slow or missing delivery

1. Instant over 5 minutes: refresh the order page; confirm payment actually succeeded (cashier redirect ≠ charged — order status is the source of truth);
2. Manual over 30 minutes: chase from the order page or contact support with the order number;
3. In every case don't duplicate the order — check the original order first to avoid double payment.

FAQ

Do you deliver at night? Instant delivery runs 24/7; manual orders queue through the night and may complete next morning.

My card key doesn't work? Check that the platform/region matches the product page notes; if still failing, contact support with the order number.